I called again 7 hour later sitting at the lobby with kids with bags, anyways the didnt solve the problem, i aked to talk to the manager, the answer was we don’t have this policy!!!!! I aked for cancellation and refund, they said the room you booked in non refundable (what a joke) the room i booked that doesn’t exist is non refundable hahahahah. The Zen customer service said we are working on it we will solve it within 1 hour. Called customer service while im checking in in reception when the hotel says that i dont have any booking in the system. Don’t even try to book with zenhotels unless you want to get frustrated and angry and no one will help you and you will end up loosing your money and you will need to book a new room at the hotel since Zenhotel bookings don’t show at the hotel itself. WARNING WARNING WARNING READ CAREFULLY AND SAVE YOUR MONEY AND HEALTH. ![]() Discover genuine guest reviews for Zen Motel along with the latest prices and availability book now. Popular attractions Nonsan Sunshine Land and Gwanchoksa Temple are located nearby. ![]() Want to destroy your vacation? Book with Zenhotels Enjoy free WiFi, free parking, and a 24-hour front desk. Albums include April EP, We Want Your Blood, and February EP. Thank you NOVOTEL for helping me with this problem. Specialties: Located in the heart of Palo Alto, CA and Silicon Valley, The Zen Hotel boasts boutique style accommodations, clean Asian design and offers exceptional value with a complimentary full hot breakfast buffet. Zen Motel discography and songs: Music profile for Zen Motel, formed 2002. I’m glad I made sure that the hotel received my reservation ahead of time instead of just showing up at check in. After I emailed the confirmation number, I never heard from zenhotels again. Traveled to Palo Alto for a medical check-up and found the Zen Hotel to be quite the gem to stay at Great breakfast in. I included the confirmation number in the email and they still asked me for it again. My complaint is that when the hotel did not find my reservation, I reached out to zenhotels saying that the hotel did not find my reservation using the confirmation number they provided. Wireless internet access is provided in public area. I am grateful for the hotel for going above and beyond to find my reservation. LocationThis accommodation is located on Langkawi.FacilitiesThe accommodation offers room service. At the end, the hotel confirmed my reservation. The hotel then asked me to send them the booking page I received from zenhotels, which I did. I gave the hotel the confirmation number that zenhotels gave me, but the hotel was unable to pull up my reservation this way. I decided to contact the hotel directly to make sure that they received my reservation. ![]() Yesterday, I read reviews on zenhotels and read the problems that some customers had with the company. So I booked the hotel, paid it in full, and printed the booking page that zenhotels told me to bring to the hotel upon check-in. I thought that they would be a good company since I have been using the companies through kayak and never had a problem before. I booked a hotel through zenhotels because they were listed in kayak.
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